Victorian Primary Care Partnership
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Client Journey Mapping (Outer East PCP)
In 2018, the Outer East PCP worked with local services to better understand the impacts of reforms, such as the National Disability Insurance Scheme (NDIS) and recommissioning on the community based mental health service sector. An initial consultation with key stakeholders indicated emerging service gaps; increasing demand on the clinical mental health system; and uncertainty about referral and service pathways. This led to focus on the client experience and to use client journey mapping as a mechanism for gaining a deeper understanding of the impacts of system change for mental health clients.
Buloke Living Project (Southern Mallee PCP)
Recognising that ongoing drought conditions in the Buloke Shire pose major challenges to the community, the Southern Mallee PCP Buloke Community Resilience Working Group (BCRWG) was formed to work collaboratively on initiatives addressing resilience, connectedness and enhancing community skills and capacity. The Southern Mallee PCP BCRWG decided to initiate a photo story book project, focusing on the resilience of the Buloke people and created by the community. It aims to build community capacity through photography and storytelling, and strengthen local networks. The Buloke Living Project; A Book of Connection was officially launched in February 2016.
2009 Bushfire Community Support Project (Lower Hume PCP, Hume Whittlesea PCP, Outer East PCP & North East Healthy Communities)
The objectives of the 2009 Bushfire Community Support Project were to ensure appropriate and trauma-informed mental and community health supports were accessible to communities that were affected by the 2009 Black Saturday bushfires across the five local government areas of Murrindindi, Mitchell, Yarra Ranges, Whittlesea and Nillumbik, and that service providers were adequately supported during a time of heightened need.
Suicide Prevention Place Based Approach (Central Vic PCP)
Mount Alexander Shire has a statistically significant higher rate of suicide compared to the Australian rate. In response to these statistics Castlemaine District Community Health (CDCH) and Central Victorian Primary Care Partnership (CVPCP) organised a community forum to discuss suicide concerns within Mount Alexander. Over 60 community members attended the forum and the suicide prevention community network, Every Life Matters (ELM), was subsequently established. CVPCP successfully applied for a Murray PHN tender to develop a local, evidence-based integrated suicide prevention action plan on behalf of the Mount Alexander Suicide Response Network and ELM.
Fight for Your Life (South West PCP)
South West Victoria has the highest percentage of registered mental health clients in the state (24.7% in 2013 compared to the Victorian average of 13.8%). In 2015, a study revealed that the rate of suicide across South West Victoria had doubled between 2009-2014. In 2013, a multi agency partnership was developed to address increased demand for crisis support, suicide prevention and postvention services. Initially, partners focused their efforts on coordinating postvention responses to support; families, schools, work-places, and sporting clubs following a suicide. Member agencies would come together at short notice following a suicide and deliver an integrated response.
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VicPCP acknowledges the Traditional Owners of country throughout Victoria, their diversity, histories and knowledge and their continuing connections to land and community. We pay our respects to all Aboriginal and Torres Strait Islander people, and Elders of past, present and future generations[/col][col size=”4″ screen=”md”][/col][/row]