Victorian Primary Care Partnership
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Mental Health Access & Pathways Project - Case Study
The Mental Health Access and Pathways Project employed Human Centred Design methodologies - in particular the development of client personas and client journey mapping - to better define and understand the experience of clients accessing, entering and using the mental health system in the Inner and Outer Eastern Melbourne areas. The report contains a series of maps representing the journey for each of the four client personas. These maps include a summary of key findings and moments that matter for each client. The report includes a set of recommendations and checklist for service providers. Related resource - Project Report.
Mental Health Access & Pathways Project - Report
The Mental Health Access and Pathways Project employed Human Centred Design methodologies - in particular the development of client personas and client journey mapping - to better define and understand the experience of clients accessing, entering and using the mental health system in the Inner and Outer Eastern Melbourne areas. The report contains a series of maps which represent the journey for each of the four client personas. These maps include a summary of key findings and moments that matter for each client. The report includes recommendations and a checklist for service providers. Related resource - Case Study.
Integrated mental health forum summary and next steps
A summary of the initial Forum to catalyse the Goulburn Mental Health and Wellbeing Expanded Stepped Care Model Project 2020
Lower Hume PCP Bushfire 10th anniversary partnership case study
Case Study of partnership effort to support community through 10 year anniversary of 2009 Bushfires, particularly their mental health and wellbeing
Mental Wellbeing Network Outcomes Plan 2022
Draft East Gippsland Mental Wellbeing Network Outcomes Plan 2022
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VicPCP acknowledges the Traditional Owners of country throughout Victoria, their diversity, histories and knowledge and their continuing connections to land and community. We pay our respects to all Aboriginal and Torres Strait Islander people, and Elders of past, present and future generations[/col][col size=”4″ screen=”md”][/col][/row]