CBD HOMELESSNESS HEALTH ACCESS PROTOCOL A good practice guide to improving health service access for people experiencing homelessness in Melbourne’s CBD

The Protocol aims to improve health service access for people experiencing homelessness in Melbourne’s CBD by assisting health and community services providers to: enhance referral relationships, increasing communication and coordination of services between the community and health sectors; enhance referral practice informed by good practice; implement transparent policies that prioritise homeless people’s access to health services; support reorientation and innovation within health services to respond to the needs of homeless people; through the implementation of the Travelling Well initiative identify possible increases in the number or type of primary health services to cater for the needs of homeless people within Melbourne’s CBD; 3 and strategically plan and advocate for service growth to funding bodies.